GoLiveChat was founded in early 2019 with a simple observation: most live chat tools on the market require you to hand your customer data over to a third party. For many businesses — especially those in finance, healthcare, legal, and government — this is a non-starter.
We set out to build a different kind of platform. One that gives teams the same powerful features they expect from modern live chat tools — real-time messaging, AI automation — but runs entirely on their own infrastructure. No SaaS middleman, no per-seat pricing, no data leaving your network.
Built with Golang for its exceptional concurrency model and compiled to a single binary, GoLiveChat has been continuously optimized over 3,000+ iterations. It powers customer support for businesses across multiple industries and continents, handling millions of conversations per month.
Every business should have the right to own and control its customer data. We build software that makes this possible — not just a promise in a privacy policy.
Customer support cannot wait. We optimize relentlessly for speed, reliability, and high-concurrency workloads so your team never keeps a customer waiting.
Your software, your database, your rules. Open front-end source code and standard data formats mean you are never trapped on our platform.